Sales Administrator
Thetford,
United Kingdom
We are seeking a highly organised and personable Sales Administrator to support our commercial activities within the aviation industry.
This role is central to the business and acts as the first point of contact for customers, suppliers, and potential clients. You will manage all aspects of sales administration, support lead generation and tender activity, and ensure that enquiries, quotes, and orders are handled professionally, accurately, and promptly.
The successful candidate will be confident, well-presented, and comfortable dealing with customers, representing the company positively at all times.
Key Responsibilities
Search for, track, and manage industry-relevant tenders and opportunities
Follow up on leads and support new business development activity
Act as the primary point of contact for incoming customer enquiries
Prepare, issue, and manage quotations, purchase orders, and sales documentation
Manage all incoming and outgoing sales administration
Maintain accurate records of enquiries, quotes, and orders
Liaise with internal engineering and operations teams to support quotations and delivery
Build and maintain positive relationships with customers and partners
Ensure a professional and consistent company presence in all communications
Must Haves
Strong communication and interpersonal skills
Confident, personable, and professional when dealing with customers
Excellent organisational and administrative skills
Ability to manage multiple enquiries and priorities simultaneously
Strong written skills for emails, quotes, and customer correspondence
Comfortable using office systems (CRM, ERP, spreadsheets, document tools)
Attention to detail and accuracy in commercial documentation
Nice to Haves
Experience in the aviation or aerospace industry
Familiarity with tender portals and bid processes
Experience generating or following up sales leads
Understanding of technical or engineering-led businesses
Experience working with Odoo ERP/CRM
Minimum Qualifications
Relevant experience in sales administration, customer support, or commercial administration
OR
Demonstrable experience in a customer-facing administrative role with transferable skills
To us, competence, professionalism, and attitude matters most.
Responsibilities
- Identify and track aviation-related tenders and sales opportunities
- Act as the primary point of contact for potential and existing customers
- Prepare, issue, and manage quotations, purchase orders, and sales documentation
- Maintain accurate records of enquiries, quotes, and orders
- Represent the company professionally in all customer communications
Must Have
- Strong communication and interpersonal skills
- Excellent organisation and administrative ability
- Strong written skills for emails, quotes, and formal correspondence
- High attention to detail and accuracy
- Comfortable using CRM / ERP systems and standard office software
Nice to have
- Experience in the aviation or aerospace industry
- Familiarity with tender portals and bid processes
- Experience using Odoo or similar ERP/CRM systems
- Understanding of technical or engineering-led businesses
What's great in the job?
- Central role with visibility across the business
- Regular interaction with customers in a respected technical industry
- Variety of work - no two days are the same
- Opportunity to grow with the business and broaden commercial skills
Our Product
What We Offer
We offer competitive pay, a stable and supportive working environment, and a role where you genuinely make a difference to how the company is perceived by customers. You’ll work closely with senior leadership and technical teams, gain exposure to the aviation industry, and have the opportunity to develop your commercial and professional skillset within a growing business.
Perks
A full-time position
Attractive salary package.
Trainings
Relevant, transferable experience and qualifications